Administrative Support Specialist
Staten Island, NY Staten Island, NY Full-time Full-time From $20 an hour From $20 an hour Overview:
The Administrative Support Specialist will be responsible for completing administrative support activities to support successful office and administrative support operations.
At Care Design NY (CDNY) we share in a unified organizational culture and the work we do is in furtherance of our collective ability to achieve our shared organizational purpose, vision, mission, and values as stated below:
Purpose - Connecting people to their chosen supports to live a healthy and meaningful life.
Vision - We see a world that is accepting, inclusive, and promotes positive health for all individuals with intellectual and /or developmental Disabilities (I/DD).
Mission - Our mission is twofold:
to provide compassionate, skilled person-centered care planning that includes a holistic approach to health and wellness, and to advocate for a disability inclusive world.
Values - Committed - We are committed to developing successful employees across the organization so members and families can receive high-quality supports.
Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others.
Connected - We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and families.
All full-time positions come with generous benefits including:
health, vision and dental insurance, paid time off, $3000 tuition reimbursement per calendar year, and up to $250 of professional development courses! CDNY is also a qualifying employer under the Public Service Loan Forgiveness (PSLF) program.
Click here to view our current benefits summary.
Responsibilities:
Act as initial point of contact for individuals, families, advocates and/or professionals contacting the office, either in person or on the phone.
Provide clerical/administrative support to the Care Management staff which includes, but is not limited to, copying, mailing, shredding, processing purchases, setting up files.
Assist the Care Management department with the tracking of various time sensitive tasks through reports and/or spreadsheets.
Utilize the CHOICES platform to assist with demographic data changes, program adds and program removals.
Provide support to the Care Management staff in the completion of the various tasks relating to the new enrollee checklist/workflow.
Utilize the MediSked platform in order to assist with routing calls to the appropriate Care Manager, and also for some tracking, reporting and mailing functions.
Assist with the development of forms and written correspondence.
Qualifications:
High School Diploma and prior experience working in an office setting.
Strong communication skills including verbal and written communication skills, along with strong interpersonal and organizational skills also required.
Proficiency in the use of internet-based applications, Chrome, and Outlook.
Must be comfortable navigating computer-based documentation and electronic timekeeping and training.
Ability to learn all required computer applications Excellent organizational, interpersonal and verbal and written communication skills required.
Proficiency with health-related computer applications also required.
Must also be able to travel and adhere to CDNY's travel policies.
Reliable transportation is required, and a valid driver's license may be required depending on location.
Care Design NY and Partnership Solutions provide equal employment opportunities to all.
We celebrate the qualities that make each of us unique and greatly value how they enrich the work we do.
As such, we welcome candidates of color, candidates who identify as gender diverse, neurodiverse candidates, and candidates of all ages with diverse lived experiences and perspectives to apply.
Salary starting at:
$20 / hour Salary up to:
$20 / hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Administrative Support Specialist will be responsible for completing administrative support activities to support successful office and administrative support operations.
At Care Design NY (CDNY) we share in a unified organizational culture and the work we do is in furtherance of our collective ability to achieve our shared organizational purpose, vision, mission, and values as stated below:
Purpose - Connecting people to their chosen supports to live a healthy and meaningful life.
Vision - We see a world that is accepting, inclusive, and promotes positive health for all individuals with intellectual and /or developmental Disabilities (I/DD).
Mission - Our mission is twofold:
to provide compassionate, skilled person-centered care planning that includes a holistic approach to health and wellness, and to advocate for a disability inclusive world.
Values - Committed - We are committed to developing successful employees across the organization so members and families can receive high-quality supports.
Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others.
Connected - We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and families.
All full-time positions come with generous benefits including:
health, vision and dental insurance, paid time off, $3000 tuition reimbursement per calendar year, and up to $250 of professional development courses! CDNY is also a qualifying employer under the Public Service Loan Forgiveness (PSLF) program.
Click here to view our current benefits summary.
Responsibilities:
Act as initial point of contact for individuals, families, advocates and/or professionals contacting the office, either in person or on the phone.
Provide clerical/administrative support to the Care Management staff which includes, but is not limited to, copying, mailing, shredding, processing purchases, setting up files.
Assist the Care Management department with the tracking of various time sensitive tasks through reports and/or spreadsheets.
Utilize the CHOICES platform to assist with demographic data changes, program adds and program removals.
Provide support to the Care Management staff in the completion of the various tasks relating to the new enrollee checklist/workflow.
Utilize the MediSked platform in order to assist with routing calls to the appropriate Care Manager, and also for some tracking, reporting and mailing functions.
Assist with the development of forms and written correspondence.
Qualifications:
High School Diploma and prior experience working in an office setting.
Strong communication skills including verbal and written communication skills, along with strong interpersonal and organizational skills also required.
Proficiency in the use of internet-based applications, Chrome, and Outlook.
Must be comfortable navigating computer-based documentation and electronic timekeeping and training.
Ability to learn all required computer applications Excellent organizational, interpersonal and verbal and written communication skills required.
Proficiency with health-related computer applications also required.
Must also be able to travel and adhere to CDNY's travel policies.
Reliable transportation is required, and a valid driver's license may be required depending on location.
Care Design NY and Partnership Solutions provide equal employment opportunities to all.
We celebrate the qualities that make each of us unique and greatly value how they enrich the work we do.
As such, we welcome candidates of color, candidates who identify as gender diverse, neurodiverse candidates, and candidates of all ages with diverse lived experiences and perspectives to apply.
Salary starting at:
$20 / hour Salary up to:
$20 / hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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