Assistant Store Manager

Company Name:
Koch Davis
Assistant Store Manager will be responsible for the overall daily operations of the store while driving great customer experience through. In addition, in the absence of the store manager, the he/she has complete accountability for store operations and management. Direct and allocate work of employees to meet customer needs and to enhance the company retail experience. Coaching and managing a great team of associates, including managing 5 to15 direct reports (depending on store size). Gain and maintain a solid level of company product knowledge. Personally deliver customer service experiences that meet and exceed our standard. Conduct all product, service and customer experience training for all holiday store staff. Provide on the floor coaching and feedback for team members. Be accountable for executing company wide training initiatives in your store. Ensure the staff continues to develop customer service skills and stay current on company products. Identify training need by analyzing sales results and assessing the skill level of team members. Exercise independent judgment and discretion in carrying out all managerial duties. Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall company retail strategies. Determine, set and regularly monitor staffing levels, scheduling and payroll. Maintain a safe working environment and protect company assets including people, merchandise, facilities and money. Ensure proper cash handling, merchandising and inventory control policies and procedures are precisely communicated and followed.
Minimum of three years in retail management, preferably in a consumer electronics and/or high end retail environment. Demonstrated performance leading a strong team focused on excellence in service and sales.
College degree preferred.
The company is concern about software, technology and service.

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