ASL Interpreter
Amazon's Disability & Leave Services (DLS) team in the HR Services organization is building a best-in-class case management program to deliver leave of absence, disability and accommodation services to Amazon employees across the U.
S.
This ASL Interpreter Specialist role is for the Amazon Video Remote Interpreting team.
This group is a key member of our accommodation team, providing ASL interpreting services to Amazon applicants, candidates and/or employees who are Deaf or Hard of Hearing via video conferencing virtually.
The interpreter assignments may include group meetings, or brief discussions with individual employees.
The Interpreter is highly skilled in video remote interpretation, adept in light technical problem solving skill and responding to changing circumstances to suit the needs of a dynamic culture.
The Interpreter paves the way for a connected and trusted accommodation experience by providing general dialogic interpretation and meetings to Amazon sites across the US.
It is primarily for Video Remote Interpretation, but also includes some in-person interpreting and light travel.
Essential
Responsibilities:
Demonstrate high quality interpretation skills between English and American Sign Language .
Communicate well in both verbal and written English Adhere to Federal Communications Commission regulations pertaining to VRS and VRI Provide interpreting services for Deaf, Hard of Hearing and hearing stakeholders via Video Conference Provide effective communication in a video environment and/or on-site services environment Multi-task between interpreting effectively while using video-based technology Provide stellar customer service to both internal and external customers.
Collaborate in a professional manner with team Work effectively with minimal supervision Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after an interpreting event Respond to employee impacting issues that may arise during the interpreting event and ensure the right communication occurs Maintain a working knowledge and increased understanding of the subject matter to enable effective interpretation for all required disciplines Demonstrate knowledge and awareness of Amazon's culture and customs Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely documentation of interpreting assignments Consult, coordinate and partner with our third party administrator, HR, IT, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Work collaboratively and professionally with other interpreters during assignments Travels to various domestic and international locations to support meetings Flexibility in scheduling with a focus on evening and weekend work hours.
Other duties as assigned.
Estimated Salary: $20 to $28 per hour based on qualifications.
S.
This ASL Interpreter Specialist role is for the Amazon Video Remote Interpreting team.
This group is a key member of our accommodation team, providing ASL interpreting services to Amazon applicants, candidates and/or employees who are Deaf or Hard of Hearing via video conferencing virtually.
The interpreter assignments may include group meetings, or brief discussions with individual employees.
The Interpreter is highly skilled in video remote interpretation, adept in light technical problem solving skill and responding to changing circumstances to suit the needs of a dynamic culture.
The Interpreter paves the way for a connected and trusted accommodation experience by providing general dialogic interpretation and meetings to Amazon sites across the US.
It is primarily for Video Remote Interpretation, but also includes some in-person interpreting and light travel.
Essential
Responsibilities:
Demonstrate high quality interpretation skills between English and American Sign Language .
Communicate well in both verbal and written English Adhere to Federal Communications Commission regulations pertaining to VRS and VRI Provide interpreting services for Deaf, Hard of Hearing and hearing stakeholders via Video Conference Provide effective communication in a video environment and/or on-site services environment Multi-task between interpreting effectively while using video-based technology Provide stellar customer service to both internal and external customers.
Collaborate in a professional manner with team Work effectively with minimal supervision Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after an interpreting event Respond to employee impacting issues that may arise during the interpreting event and ensure the right communication occurs Maintain a working knowledge and increased understanding of the subject matter to enable effective interpretation for all required disciplines Demonstrate knowledge and awareness of Amazon's culture and customs Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely documentation of interpreting assignments Consult, coordinate and partner with our third party administrator, HR, IT, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Work collaboratively and professionally with other interpreters during assignments Travels to various domestic and international locations to support meetings Flexibility in scheduling with a focus on evening and weekend work hours.
Other duties as assigned.
Estimated Salary: $20 to $28 per hour based on qualifications.
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